Member Service Representative, Permanent Part-Time Position
Reporting to the Member Service Supervisor, this position provides members with a variety of services related to the promotion and sales of cash and non-cash related deposits. This position will respond to member and potential member inquiries, analyze needs and assist members to utilize the product or service which best meets those needs in a courteous and accurate manner. The position is for full time hours on a bi-weekly basis (every other week).
- Academic minimum of Grade 12 or equivalent
- Ability to handle basic math concepts
- Effective listening and telephone skills
- Enjoys working with people and contributing to the team
- Embraces the challenges of a transforming work environment
- Excellent interpersonal skills (both written and oral)
- Creative, innovative, motivated, self-starter
- Attentive to details, organization and effective time-management skills
- Working knowledge of Microsoft office and technologically proficient
- Sales experience and a background of exceptional customer service and cash handling are beneficial
The Credit Union
Bruno Savings and Credit Union Limited is a full service financial institution with branches in Bruno and Prud’homme.
Bruno Savings and Credit Union Limited offers competitive wages and benefits. Compensation will commensurate with qualifications and experience.
Please call Susan at (306) 369-2901 for more information about this position.
Application deadline is Aug 21st, 2020.
We thank all applicants for their interest, however only those under consideration will be contacted.
Submit your resume to:
Bruno Savings and Credit Union Limited
Attention: Susan Corbett
PO Box 158, Bruno, SK S0K 0S0 Phone: 306 369-2901 Email: email@example.com
Bruno Savings and Credit Union Limited
Hours will be:
Monday to Thursday 9 am to 4 pm (Closed 12 pm to 1 pm)
Friday 9 am to 5 pm (Closed 12 pm to 1 pm)
For the safety of our members and our staff we will have some restrictions in place as follows:
- No more than 2 people will be allowed in the branch at one time. Please respect Social/Physical distancing while in the branch.
- We would ask all people to sanitize their hands when entering.
- If you are feeling ill, or currently or recently experiencing any symptoms of COVID-19 we respectively ask that you do not enter the building.
- We encourage people to continue to use remote access whenever possible – ATM, Night Deposit, website/mobile banking, telephone, mail etc. to limit in-branch traffic.
- To schedule an appointment for loans, account opening, or to access your Safety Deposit Box please contact our office in advance of coming in.
Thank you for your continued support, understanding and co-operation as we work through these difficult times together.
Applying for the Canada Emergency Response Benefit? Sign up for direct deposit now to ensure your benefit payments arrive sooner!
We can help you sign up for direct deposit or update your direct deposit information with the Canada Revenue Agency (CRA). We encourage you to use direct deposit to avoid any delays and receive your payments faster. You can receive these CRA payments through direct deposit:
- income tax refund
- Canada child benefit
- goods and services tax/harmonized sales tax (GST/HST) credit
- Canada workers benefit
- related provincial and territorial payments
- the new Canada Emergency Response Benefit
Direct Deposit through a Financial Institution
- The Government of Canada has partnered with Canadian financial institutions, including Bruno Savings and Credit Union Limited to offer Canada Revenue Canada (CRA) direct deposit enrolment online through our website.
- You can now sign up for CRA direct deposit or change your account information via our website www.brunocu.com.
- Once you provide consent through Bruno Savings and Credit Union Limited for your banking information to be shared with the CRA, your direct deposit information will be updated the following day.
- If you aren’t already registered for the CRA’s digital services, signing up for direct deposit or changing your account information through us is easy and secure!
- Canadian taxpayers are eligible for the direct deposit enrolment service. If an individual has never filed a tax return with the CRA, they are not eligible to sign up for the CRA direct deposit service through their financial institution.
- The direct deposit service is strictly for individuals using their SIN to register. The CRA has confirmed that the Canada Emergency Response Benefit only supports SIN-based payouts and are not applicable to loans currently being provided for small businesses with a Business Number.
- Small businesses with a Business Number will be able to update their Direct Deposit information through their CRA business portal. Payments Canada will circulate CRA’s link to ‘my business’ account where business can sign up.
- You can verify that a payment has been received by checking your banking statement on the account you used to sign up for direct deposit. Your payment amount will be deposited directly into the account.
- You can also confirm that the payment was sent by the CRA by logging into CRA’s My Account.
- Bruno Savings and Credit Union Limited or the CRA will never send you an email, text or Interac e-transfer to a link asking for your personal information to receive your benefit payment or refund. These are scams and taxpayers should never respond to these fraudulent communications or click on any of the links provided.
- Direct deposit helps reduce the risk of mail fraud and delays caused by a postal disruption.In light of the COVID-19 crisis and the introduction of the Canada Emergency Response Benefit, the Canada Revenue Agency (CRA) wants to make it easier for Canadians to sign up for its direct deposit service or change their existing account information by creating an enrolment process that can be accessed through financial institutions.We can now offer this enrolment service to you, giving you the ability to simply and securely transmit your direct deposit enrolment information to the CRA when you log onto our online banking. You will then be able to receive the following CRA payments through direct deposit: the new Canada Emergency Response Benefit, income tax refund, Canada child benefit, goods and services tax/harmonized sales tax (GST/HST) credit, Canada workers benefit and related provincial and territorial payments.
Frequently asked Questions & Answers
Q1: What is a direct deposit payment?
Direct deposit is a secure electronic transfer of funds deposited directly into your account at the Bruno Savings and Credit Union Limited. Direct deposit replaces the need to issue payments by paper cheque.
Q2: Who is eligible to enroll in the direct deposit service through financial institutions?
Canadian taxpayers. If an individual has never filed a tax return with the CRA, they are not eligible to sign up for the CRA direct deposit service through their financial institution.
Q3: Why is direct deposit enrolment only available to individuals and not businesses?
The direct deposit service is strictly for individuals using their SIN to register.
The CRA has confirmed that the Canada Emergency Response Benefit only supports SIN-based payouts and are not applicable to loans currently being provided for small businesses with a Business Number.
Small businesses with a Business Number will be able to update their Direct Deposit information through their business portal. Payments Canada will circulate CRA’s link to ‘my business’ account where business can sign up.
Q4: Why should I sign up for direct deposit?
Direct deposit allows you to access your money faster and is more convenient as your payment will not be delayed due to unforeseen circumstances such as bad weather. It is reliable and your payment will always be deposited on time in your account.
For those eligible for the Canada Emergency Response Benefit, we encourage you to sign up for direct deposit with us as soon as possible to receive your benefit payments on time.
Q5: Will I still receive cheques if I sign up for direct deposit?
No. Once you are enrolled for direct deposit, you will receive CRA payments such as benefits, credits and refunds directly to your account.
Q6: What payments can I receive through direct deposit?
If you are eligible, you can receive your Canada Emergency Response Benefit payments directly to your bank account.
You can also receive payments such as your income tax refund, benefits and credits such as the Canada child benefit (CCB), the goods and services tax/harmonized sales tax (GST/HST) credit, Canada workers benefit (CWB), and provincial and territorial payments such as the Ontario Trillium Benefit (OTB).
Q7: Is it safe to sign up for direct deposit?
- To facilitate your direct deposit enrolment with the CRA:
- The CRA requires your name, bank account information, date of birth and social insurance number (SIN).
- Bruno Savings and Credit Union Limited will provide to the CRA your name and bank account information as set out above, as well as the date of birth and SIN that we have on file for you.
- Once the CRA has completed your direct deposit enrolment, the Receiver General will deposit any amounts to be paid to you by the CRA.
The Government of Canada considers privacy and security of utmost importance in the issuance of payments. Any information you provide to the Government of Canada when you enrol for direct deposit is protected under the Government of Canada Privacy Act and as described in Receiver General Payments (Personal Information Bank PWGSC PCU 712).
Q8: How do I register for direct deposit through the Bruno Savings and Credit Union Limited?
Check out our website www.brunocu.com where you can access a form which will simply and securely transmit your details to CRA.
Q9: What should I do if direct deposit enrolment is not yet available through my financial institution?
We will have direct deposit enrolment available to our customers by [insert date/timeframe]. You can also sign up for direct deposit and enter your bank details through CRA’s My Account online or by using the MyCRA and MyBenefits CRA apps from your mobile device. For more information, go to canada.ca/cra-direct-deposit.
Q10: How long will it take to process my direct deposit enrolment or update through my financial institution?
Once you provide consent for your banking information to be shared with the CRA, your direct deposit information will be updated by your financial institution the following day. The CRA aims to process your direct deposit enrolment or information updates in one or two business days. Given the current environment, you may experience longer than usual processing times once the CRA receives your information from your financial institution.
Q11: What information do I have to provide to the Bruno Savings and Credit Union to sign up?
Your financial institution will provide to the CRA your name and bank account information, as well as the date of birth and SIN that we have on file for you.
Q12: How will I know that my direct deposit information has been updated?
If you are fully registered for CRA’s My Account, you can verify your direct deposit information through this online self-service portal.
Q13: How do I know that I have received my direct deposit payment from the CRA?
You can verify that the payment has been received by checking your banking statement on the account you used to sign up for direct deposit. Your payment amount will be deposited directly into the account.
You can also confirm that the payment was sent by the CRA by logging into CRA’s My Account.
Fraud prevention: The CRA or your financial institution will never send you an email, text or Interac e-transfer to a link asking for your personal information to receive your benefit payment or refund. These are scams and taxpayers should never respond to these fraudulent communications or click on any of the links provided. If you submit multiple requests to update your direct deposit information, the most recent enrolment you complete will become the account on file with the CRA. Direct deposits will only be made into one account, at one financial institution.
- To facilitate your direct deposit enrolment with the CRA:
- Please note if you have any further questions or concerns simply contact the Bruno Savings and Credit Union Limited at 306-369-2901 (Bruno office) or 306-654-2033 (Prud’homme office).
The results of nominations for board members, for the Bruno Savings and Credit Union Limited, that were held from Feb 5th to Feb 21st, 2020 were that Debora Kramer and Kristina Weiman were re-elected by acclamation for the Bruno District and Wesley Sielski was re-elected by acclamation for the Prud’homme district.
INTERAC e-Transfer† just got easier with these NEW Features!!
A simple and convenient way to send and receive money directly from one bank account to another! You can send funds or receive funds from anyone with an email address or mobile phone number and a bank account in Canada.
Available using our mobile app, online banking, and mobile web.
Autodeposit allows the money you have been sent via INTERAC e-Transfer† to be automatically deposited directly into your account, without having to answer a security question.
- Log in to your Bruno Credit Union online banking and navigate to Autodeposit, which is found in the INTERAC e-Transfer† settings.
- Register your email address and link your deposit account of choice. Any transfers to the registered email address will be automatically deposited into the account.
- You will receive an email to confirm your registration. Check your inbox and click “Complete Registration”.
* Please note that when you register for this feature, you are registering your email address, therefore INTERAC e-Transfer† must be sent to that email address to be deposited automatically. INTERAC e-Transfer† sent via text message will have to be deposited manually.
Now you can easily request money you are owed with the INTERAC e-Transfer† Request Money feature. When you send a request for money, the recipient is notified instantly and can accept the request. If accepted, the requested amount will be automatically deposited into your account and you will be notified when funds are available. The request money fee will be deducted from your account only when the request is fulfilled.
Begin using this feature today:
- Log in to your Bruno Credit Union online banking and navigate to INTERAC e-Transfer† Request Money.
- Add or select a recipient you wish to send the request to.
- Type in the specified amount you are requesting and select the account you would like the funds to be deposited to. You can also include a personal message with the request.
- You will need to confirm you have consent from the recipient to request the funds.
- An INTERAC e-Transfer† notification will then be sent to your contact. Once the recipient has fulfilled your request, funds will be automatically deposited into your bank account usually within 30 minutes. You will receive a notification upon the funds being deposited to your account.
†Trade-mark of Interac Inc. Used under license.