Lost or Stolen Cards

Collabria Mastercard®:
Call 1-855-341-4643

MEMBER CARD® debit card:
In Canada call Everlink at 1-888-277-1043
Outside of Canada call Everlink at 1-905-305-4099

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MEMBER CARD® debit card

Debit Card Terms and Conditions

This card allows you instant access to your funds for making purchases at participating merchants and through Automated Teller Machines. All you need is your MEMBER CARD® Debit Card PIN (personal identification number) to gain confidential access to your accounts. You can PIN your card at our branch or contact us and we’ll help you get your card pinned so that it is convenient for you to:

• Withdraw Cash up to $500 per day at ATMs displaying the ACCULINK®, Interac®, and CIRRUS® logos.
• $400 per withdrawal
• Make deposits at any ACCULINK® ATM.
• Transfer money to and from accounts within the same membership number

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Aura™ Loyalty Prepaid Mastercard®

Aura™ Loyalty is a reloadable prepaid Mastercard® financial wellness app which offers discounts at participating merchants.

What else?
If you don’t have a credit card, but want the flexibility of online purchases, Aura is here to help. The card is issued instantly within the Aura app so you don’t need to wait for your physical plastic before starting to spend. Simply load your virtual card onto Apple Pay, Samsung Pay, Google Pay or Fitbit Pay and start to spend.

Rewards
Get rewarded instantly at your favorite stores without needing to join countless loyalty programs.

Travel benefits
Easily access your cash while travelling or shop online with a reduced foreign exchange rate of 1.5%.

App features

• Track your spending and set saving goals
• Load your card via e-Transfer
• Automatic savings with a round-up of purchases to the nearest $1, $2, $5 or $10
• Send and request money or split the bill between friends
• Tap to pay with Apple Pay, Samsung Pay, Google Pay or Fitbit Pay
• Connect in an instant to chat support, whenever you need help
• Easily load your card by e-transfer or in-person at cash and load stations
• Freeze or unfreeze your card giving you peace of mind

Security
MasterCard® Zero Liability Protection.

Aura Loyalty Teen™

The Aura Loyalty Teen™ card is now available to youth between the ages of 13 to 18.

What else?

The Aura Loyalty Teen card will be associated with the parent or guardian’s registered Aura account.  The teen must reside at the same address as the parent or guardian.

Benefits of an Aura Loyalty Teen™ card

• Easy money transfers from parent/guardian to teens
• Provide a digital card for teens during the global pandemic and beyond
• Teach youth about financial management and literacy with tools like goal-setting, round-up options and spending trends
• Instant cashback offers targeted to teens

 

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Statement of Commitment: Code of Conduct for the Credit and Debit Card Industry in Canada

Bruno Savings and Credit Union Limited is committed to the Canadian Code of Practice for Consumer Debit Card Services and the Code of Conduct for the Credit and Debit Card Industry in Canada.  These codes are designed to protect credit union members’ interests related to the issuance and acceptance of payment cards, and to the operation of payment card networks.

For more information, please see:
Canadian Code of Practice for Consumer Debit Card Services
Code of Conduct for the Credit and Debit Card Industry in Canada